Terms of service
Terms and Conditions – Scanimate™ Ltd
Last updated: 10/04/2026
Welcome to Scanimate™ Ltd. These Terms and Conditions (“Terms”) govern your use of our website and the purchase of products from us. By accessing our site or placing an order, you agree to be bound by these Terms.
1. About Us
Scanimate™ Ltd is a British greetings card company that designs and sells printed cards featuring hidden QR codes that link to animated birthday or celebratory messages. A British Small Business - Scanimate Ltd
2. Use of Our Website
By using our website, you agree to:
- Use it only for lawful purposes
- Not misuse, disrupt, or attempt to gain unauthorized access to the site
- Provide accurate information when placing orders
We reserve the right to suspend or terminate access if these Terms are violated.
3. Products and Descriptions
We aim to ensure all product descriptions, images, and pricing are accurate. However:
- Colours and designs may vary slightly due to screen settings or printing variations
- QR code content may be updated or improved over time without notice
All products are subject to availability.
4. QR Code Functionality
Our cards include QR codes that link to digital content (e.g., animated messages). By purchasing our products, you acknowledge that:
- A compatible smartphone or device is required to scan QR codes
- Internet access is required to view linked content
- We aim to maintain accessibility of QR-linked content, but we do not guarantee uninterrupted or indefinite availability
5. Orders and Payment
- All orders are subject to acceptance and availability
- Prices are listed in Pound Sterling and include/exclude VAT where applicable
- Payment must be made at checkout via approved payment methods
We reserve the right to cancel or refuse any order.
6. Shipping and Delivery
- Delivery times are estimates and may vary
- We are not responsible for delays caused by postal services or external factors
- Risk passes to you upon delivery
7. Returns and Refunds
You may be eligible for a return or refund in accordance with applicable consumer laws:
- Items must be returned unused and in original condition
- Personalised items are non-refundable unless faulty
- You must contact us within 7 days of receiving your order
Refunds will be processed to the original payment method.
8. Intellectual Property
All content on this website—including designs, animations, logos, and branding—is the property of Scanimate™ Ltd and its licensors.
You may not:
- Reproduce, copy, or distribute our content without permission
- Use our QR-linked animations for commercial purposes
9. User-Generated Content (if applicable)
If you submit content (e.g., custom messages or uploads), you:
- Grant us a licence to use it for the purpose of fulfilling your order
- Confirm that you have the right to use and share that content
We reserve the right to refuse inappropriate or unlawful content.
10. Limitation of Liability
To the fullest extent permitted by law, Scanimate™ Ltd shall not be liable for:
- Indirect or consequential losses
- Loss of data or digital content linked via QR codes
- Issues arising from third-party platforms hosting animations
Nothing in these Terms excludes liability for death or personal injury caused by negligence.
11. Privacy
Your personal information is handled in accordance with our Privacy Policy. Please review it for details on how we collect and use your data.
12. Third-Party Links
QR codes and website links may direct you to third-party platforms. We are not responsible for the content, availability, or policies of those sites.
13. Changes to These Terms
We may update these Terms from time to time. Continued use of our website constitutes acceptance of any changes.
14. Governing Law
These Terms are governed by the laws of England and Wales, and any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
15. Contact Us
If you have any questions about these Terms, please contact us at:
Scanimate™ Ltd
Email: hello@scanimate.co.uk | charlie@scanimate.co.uk | annie@scanimate.co.uk
Address: 17 Cox's Close, Beccles, UK.