Shipping policy

Shipping Policy

At Scanimate, we aim to process and dispatch all orders as quickly as possible.

Retail Orders

  • Standard shipping: £2.95
  • Delivery timeframe: 1–3 working days from dispatch.
  • Orders are processed during normal business hours, Monday to Friday (excluding public holidays).

Wholesale Orders

  • Delivery timeframe: 3–10 working days from dispatch.
  • Shipping is free on wholesale orders over £50.
  • A shipping charge of £2.95 applies to wholesale orders under £50.

Order Processing

Retail orders are typically processed within 1 working day. During busy periods, processing times may be slightly longer.

Wholesale orders are sent to our printers within 1 working day with approx a 3 day dispatch timeframe.

Delivery Information

Delivery times are estimates and may occasionally be affected by factors outside our control, including courier delays, adverse weather conditions, or peak seasonal demand.

If you have any questions about your order or delivery, please contact our customer support team at hello@scanimate.co.uk and we will be happy to assist you.